Delivery Policy - Mzhaf Store
At Mzhaf Store, we prioritize the safe and timely delivery of your favorite beauty products. We have designed a clear shipping policy to ensure transparency and convenience for our customers.
1. Coverage Areas
- Currently, we provide delivery services to all regions of Kuwait.
- We are working on expanding our reach to include the rest of the GCC countries soon.
2. Delivery Time (Based on Availability)
Delivery times are categorized to provide accurate information:
- Products available in Kuwait: Delivery within 24 hours from order confirmation.
- Products shipped from Turkey: Shipping and delivery take between 6 to 10 working days.
3. Shipping Fees
- Shipping costs are calculated based on the selected region or the total weight of the order.
- The final shipping value will appear in your shopping cart before completing the payment process.
4. Packaging Quality
The Mzhaf team is committed to professionally packaging products (especially oils and serums) to prevent leakage or damage, ensuring they reach you in perfect condition.
5. Order Tracking
- You will receive notifications via email or SMS regarding your order status.
- Our delivery representative will contact you to coordinate the most suitable time for delivery.